FAQs
How do I join the TINGLISE VIP Club?
Simply create and log in to your TINGLISE account to join the VIP Club for free. Once registered, you will automatically become a Tease Member and receive 200 welcome points.
How can I earn points?
For every $1 spent at TINGLISE, you will earn at least 1 point. Higher VIP tiers earn points faster:
-
Tease: 1 point per $1
-
Desire: 1.25 points per $1
-
Passion: 1.5 points per $1
-
Ecstasy: 2 points per $1
You may also earn bonus points through selected promotions, birthday rewards and VIP tier upgrades.
How long does it take for my points to appear?
Points will be automatically added to your account after your order has been successfully completed. Please allow 24–48 hours for the points to appear.
If your points have not arrived after seven days, please contact our customer support team.
How do I redeem my points?
Log in to your TINGLISE account and apply your available points at checkout.
Every 100 points gives you $2 off. There is no minimum redemption requirement, and points can cover up to 10% of the order value.
Points have no cash value and cannot be used toward shipping fees or taxes.
Do my points expire?
Points are valid for 12 months from the date they are earned. Remember to use your points before they expire.
How do I reach the next VIP tier?
Your VIP tier is automatically determined by your qualifying spend over the past 12 months:
-
Tease: $0–$999
-
Desire: $1,000–$2,499
-
Passion: $2,500–$4,999
-
Ecstasy: $5,000 or more
Once you reach the required spending amount, your membership will be automatically upgraded and the corresponding tier-up bonus points will be added to your account.
Will redeeming points affect my VIP tier?
No. Redeeming points will not reduce your accumulated qualifying spend or affect your current VIP tier.
Promotional, birthday and tier-up bonus points can be redeemed for discounts, but they do not count toward VIP tier qualification.
What happens to my points if I return or cancel an order?
If an order is cancelled or refunded, the points earned from that order will be deducted from your account.
If those points have already been redeemed, your points balance may be adjusted accordingly.